12Commerce Features
Cash on Delivery (COD)
COD is fully supported: customers choose cash on delivery at checkout, orders flow into the normal pipeline, and merchants track payment collection alongside fulfilment. For manual transfer methods, customers upload a payment slip with a reference code and the order is verified before confirmation.
What you can do with cash on delivery (cod)
Pakistan’s default payment method is not an afterthought — it is first-class.
COD as a first-class option
Cash on delivery is supported natively at checkout — no third-party workarounds.
Manual transfer with slip upload
Online and bank transfer buyers upload proof and a reference code for verified confirmation.
Verification workflow
Merchants or admins approve or reject pending payments with a clear reason, keeping records complete.
Tracked collection
Each order carries its payment state, so you always know what has been collected and what is pending.
The problem it solves
Card-only checkout excludes most buyers in cash-first markets. Banks reject many merchants, and manual transfer tracking without verification leads to disputes and lost orders.
Who it is for
Merchants selling in Pakistan and other COD-heavy markets who need cash collection to work as smoothly as online payment.
How it works
A simple workflow that fits how stores already operate.
Enable the payment methods you accept
Turn on COD and any manual transfer methods from the dashboard.
Customers choose how to pay
Cash on delivery, or transfer with a slip upload and reference code at checkout.
Verify and confirm
Approve transfer payments against the slip, confirm the order, and track collection status.
Explore related features
Cash on Delivery (COD) checklist
- COD as a first-class option
- Manual transfer with slip upload
- Verification workflow
- Tracked collection
- Enable the payment methods you accept
- Customers choose how to pay
- Verify and confirm
Frequently asked questions
Answers about this 12Commerce feature. Anything specific to your plan or store can be confirmed with the team.
Can I offer COD on the free plan?
COD is a core payment option available to merchants on the platform; specific feature limits per plan are listed on the pricing page.
How do manual bank transfers work?
The customer uploads a payment slip and enters the reference code, and you verify it before confirming the order.
Do I need a payment gateway to start selling?
No. COD and manual transfer workflows work from day one while gateway approvals take their course.
How is COD different from other platforms?
On many platforms COD needs separate paid apps or is poorly supported; on 12Commerce it is a native checkout option.
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